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Posts tagged ‘effective communication’

Change Management Means Morale Management during Mergers and Acquisitions

When organizations undergo mergers and acquisitions (M&A), senior management often believes its keeping its eye on the proverbial ball, namely the technical and financial details of the deal that will ensure the resulting entity accomplishes what M&A are used to accomplish: greater market share, more diversified products and services, greater efficiencies, fresher vision, and greater market share – in short, what many would call “change management”. M&A are often criticized for offering little to no shareholder value, and one of the reasons for that may be the all too common mismanagement of employee morale that occurs during the process. Unfortunately, studies show that organizations often take their people for granted during M&A, not realizing just how much of an impact poor employee morale will have on the bottom line. Read more

Maintaining Morale through Effective Communication with Employees

Communication is a two-way street – and that doesn’t mean that one person talks and the other talks back. In fact, we’ve all experienced “communication” from people who clearly don’t care for that last part. But the truth is that communication simply requires a sender, a receiver, and in between them, a channel or medium. “Communication” only occurs if the receiver understands the message once it’s passed through the medium – and that’s exactly why communication is a two-way street. It’s not necessarily the receiver’s fault for not understanding the sender’s message; it could be that the sender’s message wasn’t particularly understandable in the first place. Effective communication relies on the sender-medium-receiver equation regardless of whether the medium is air carrying vibrations to the receiver’s ear or cyberspace carrying digital information to someone’s inbox. Read more