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Posts from the ‘Corporate Culture’ Category

Managing Workplace Conflicts: helpful tips for your next workplace conflict

Dealing with employee conflict is an integral part of a manager’s role. Conflict in your workforce may be inevitable, but it doesn’t have to defeat your office morale or productivity. Find workplace harmony through efficient and effective conflict management approaches outlined in our blog.

Workplace conflict can be draining on your office’s resources: one study by the Society for Human Resource Management found that, on average, human resource teams spend 24 to 60 percent of their time trying to resolve workplace conflict, while a study by Christine Pearson out of the University of North Carolina at Chapel Hill found that 53% of workers have lost time over stress of a previous or potential confrontation with a colleague. When different opinions clash, or office politics erupt, Adecco’s tips to mediating workplace conflict will help get your office back to its productive state.

Communication is key

Conflict resolution in the workplace is only possible with strong communication between colleagues and management teams. Whether the conflict stems from a communication breakdown, personality clashes or responsibility disagreements, the best way to resolve it is often through mediating a conversation with all parties involved. If a resolution cannot be found, consider bringing in a third-party mediator who can help provide objectivity to facilitate unbiased communication.

Address conflict head on

Conflict affects more than the two parties involved. In fact, when disputes erupt, the rest of the office may find themselves caught in the crossfire or brought down by the negative energy that surrounds them. Don’t tiptoe around the issue at hand. Avoiding the disagreements or building tension will only help the conflict escalate and further damage colleague relationships and workplace productivity. Act quickly, investigate the conflict to determine the root cause and address the conflict head on.

Listen to both parties

Conflict resolution in the workplace: Serious businessmen having a dispute at a business meeting

Managing conflict in the workplace is not the time to pull rank and demand that colleagues simply end their dispute. Rather, be empathetic and work towards resolving the issue at hand. Refrain from judging the situation and make sure both parties are heard and have the opportunity to explain their feelings and describe their frustrations. Paraphrase what you have heard back to the employee to ensure you have the best understanding of the situation and to give them the opportunity to add in anything you may have missed.

Work towards collaboration

Ensuring that your diverse workforce is thriving means that you have talented colleagues with different ideas and opinions who feel comfortable expressing their perspectives in a welcoming environment. However, with such an array of ideas, there is the potential for clashes that result in tension or conflict within the workplace. Use these disagreements as a starting point to increase creativity, innovation and efficiency. Listen to both parties and work together to create a plan of action. By incorporating each side’s opinions and ideas, management can strengthen their team dynamic and create a corporate culture that promotes collaboration and prospers from it.

Lēad Blog is part of Adecco and Roevin Canada. Hire your perfect team, or get more staffing advice from our experts.

 

Establishing your corporate social responsibility program

A well-executed corporate social responsibility program integrates a company’s commitment to global well-being into their business plan, creating a business model that is both profitable and  charitable.

Implementing a corporate social responsibility program within your organization is a win-win. While implementing programs that benefit your community, CSR programs can also create positive brand association for your business. Check out Adecco’s guide to establishing your corporate social responsibility program for help understanding corporate social responsibility and developing your own CSR program.

What is corporate social responsibility?

Simply put, a corporate social responsibility program helps hold companies accountable for the economic, social and environmental impact they have on society. A company’s CSR efforts work to improve local and global communities and can include donating funds or resources, volunteering, and initiating environmental practices.

Benefits of corporate social responsibility: technical financial graph on technology abstract background

What’s in it for your business?

If executed successfully, the benefits of corporate social responsibility for your organization are vast. Consumers are becoming better educated about where they spend their money, increasingly basing purchase decisions on more than the product or service themselves. In fact, 87% of consumers will make a purchase because the company advocated for an issue important to them. Undoubtedly, giving back to society helps make the world a better place, but it also improves public image of your brand, increases employee attraction and retention, and fosters relationships with investors.

Corporate social responsibility and success

What do some of the top Fortune 500 companies have in common? A successful CSR program that boosts their public image while contributing to the global community.

Starbucks lives and breathes CSR in every aspect of their business. They are committed to sourcing ethically-produced products, strengthening local communities and reducing their environmental impact through green stores, packaging and energy efficiency.

H&M has incorporated corporate social responsibility into their business by committing to fair living wages for workers in factories and creating sustainable fashion. Also, through their partnership with WWF, H&M focuses on responsible water management.

Ready to start your corporate social responsibility program?

Consider these helpful tips:

  1. Select a cause that fits within your corporate culture and organizational values. This will ensure your CSR efforts are authentic to your business. For example, if your business is in the food industry, create a program that provides food to those who need it or purchase your ingredients from local farmers.
  2. Create a plan of attack and identify metrics to hold your business accountable. Building your corporate social responsibility program into your business model will help to keep your business decisions in-line with your CSR values.
  3. Involve your employees and customers in donations or volunteering efforts. Getting your staff and audience involved emphasizes your dedication to the cause and reiterates your corporate social responsibility values.
  4. Publicize your corporate social responsibility accomplishments. This will highlight your commitment to making the world a better place, helping draw attention to the cause while also promoting positive brand recognition among your customers and colleagues alike.

Here at Adecco, we value the importance of a corporate social responsibility program to leave a positive impact on our global community. Our Win4Youth program unites employees, clients and associates in fitness to support Plan International’s efforts to improve young people’s lives through education and employment. Learn more about the Win4Youth program and start tracking your kilometres and activity hours at http://www.win4youth.com.

Lēad Blog is part of Adecco and Roevin Canada. Hire your perfect team, or get more staffing advice from our experts.

 

Flexible Work, Different Work Weeks

It’s no surprise that flexible work weeks reap great advantages for employees, but did you know that employers can also gain from flexible work arrangements? From promoting a positive work life balance to candidate retention and attraction, read on for how flexible work can benefit your organization.

Flexible work weeks have become a sought-after element of comprehensive benefits packages for employees. The ability to schedule their week as they feel fit enables employees to maximize their work-life balance while reducing the stress associated with commuting, child care and other demands. Given the benefits that flexible work arrangements offer employees, are you ready to let different work weeks make a positive impact on your workforce? Check out Adecco’s guide to flexible work and elevate your organization’s productivity today.

Three common types of flexible work:

Compressed work week

Simply put, compressed work weeks involve working more hours in fewer days, commonly consisting of four ten-hour days. The additional day off, often observed on Mondays or Fridays, gives your staff a longer weekend and a greater work-life balance.

Pros

Not only does a compressed work week offer your employees larger periods of time off, it also enables employers to extend their operation hours. Plus, employees are said to have greater job satisfaction, reducing employee turnover.

Cons

Long work days can lead to exhaustion and fatigue for your staff, affecting the overall productivity of your business.

 

Flexible work hours

With flexible work hours, employees are given the freedom to coordinate their daily schedule to accommodate their personal needs.

Pros

If executed successfully, flexible work hours enable employers to increase headcount without adding work stations through communal seats and computers. Flexible workers in general work longer hours, achieve more and are more satisfied with their work.

Cons

Although flexible work hours can yield benefits to your business’s bottom line, it has the potential to complicate communication. With employees working different hours, it can be challenging to find a time to schedule a meeting, thus hindering communication on joint projects.

 

Telecommuting/working from home

Telecommuting or e-commuting involves work performed from a remote location, often a home office. Employers may allow workers to telecommute a few days a week, or, based on the needs of the business, full-time.

Pros

Telecommuting, at its best, has the potential to enhance productivity among your employees. Working from a home office enables employees to complete their workload within their peak periods of productivity while maintaining a strong work-life balance.

Cons

Employees who telecommute lack opportunities to collaborate with colleagues, miss out on social activities and may find it hard to divide their professional work from their personal lives, all potentially affecting productivity and your business’s bottom line.

As an employer, it’s clear that offering your employees flexible work can be advantageous. Enabling a flexible work week has the potential to reduce tardiness and absenteeism, decrease turnover and attract top talent. It also facilitates employment for workers with children and workers with disabilities, ensuring your business has full access to top candidates regardless of their personal situations.

With proper execution, flexible work can accommodate the needs of your colleagues and business alike, helping to make your organization a great place to work.

Lēad Blog is part of Adecco and Roevin Canada. Hire your perfect team, or get more staffing advice from our experts.

 

Mental Health and the Workplace

The average professional spends 90,000 hours at work within their lifetime. With such a substantial portion of lives spent at work, employers need to be cognizant of how the workplace can trigger mental health issues, and in response, focus on creating an environment that fosters strong mental health amongst their workforce.

Mental health and our role in the workplace often co-exist. To many, their professional lives foster a social network and ensue a sense of purpose and accomplishment. However, being constantly connected through technology can make those 40-hour work weeks feel more like 24/7 — leaving little time to focus on self-health and self-help. Currently, 1 in 5 Canadians experience a mental health problem or illness each year.

As an employer, the benefits of promoting mental health awareness is twofold. Employees reap the benefits and your business profits do as well. When we think of lost time at work many relate it to physical injury or illness, but the reality is that 30% of disability claims are related to mental health problems. In Canada, the total cost of mental health problems and illnesses is $50 billion per year. Employees affected by mental health issues experience higher absence rates and decreased productivity, leaving companies with an increased turnover rate — making it hard to meet deadlines and achieve corporate goals.

Creating a foundation to support good mental health does not have to strain your business’ resources. It’s as simple as implementing specific strategies.

Identify and educate

Mental health illnesses are not always easily identifiable and can often be misinterpreted by individuals and companies.  An employee who frequently misses work, has decreased work performance and shows changes in their behaviour can often be tell-tale signs of a mental health illness.  In these cases, educating leaders on how to engage in conversations around mental health can help employees feel that they’re in a safe environment, open up about their issues and seek the appropriate support.

Resources and support

As an employer there are many ways to support an individual who may be facing a mental health illness.  To start, make educational tools on mental health issues available.  This could range from education materials to online self-assessments that are geared at helping individuals detect the signs and promote early intervention.  As well, providing benefit plans and compensation structure support such as therapy coverage and mental health days can provide employees with the resources to seek the help they need.

Action plans

Develop and implement policies and procedures to allow employees to feel safe to come forward and to breakdown any stigmas associated with psychological issues.  If a colleague exhibits signs of stress and anxiety, have an action plan in place to assist. Communicate without judgement, consider emotional triggers while being supportive and clear. Also, providing training for colleagues can help to erase the stigma around mental illnesses in your workplace.

Despite our best efforts in fostering a supportive work environment, mental health issues are not always preventable. A wide range of factors from biological to psychological to environmental can contribute to the development of mental illnesses. With so much time spent at work, employers need to focus on the signs and have resources readily available in order to help.

With a little effort, your workplace can have a large impact in maintaining the positive mental health of your workforce.

If you or anyone you know is in need, it’s important to seek the appropriate help. For information on the resources available throughout Canada visit mental health resources.

Showing Appreciation for Your Staff During the Holiday Season

It might be a holly jolly season, but the holidays can also be a stressful period for your employees. Juggling work with a busy personal life can leave colleagues feeling less than merry. Spread some cheer this holiday with some festive staff appreciation tips courtesy of your staffing experts at Adecco!

 The holidays tend to throw a wrench into normal business routines and practices. Whether it’s the substantial increase in business, or the stress of balancing a busy work period with an even busier social calendar, the build up to the end of the year rarely feels like the most wonderful time of the year. Help your organization conquer this stressful period, while motivating your staff to continue working hard with a few festive staff appreciation hacks!

Give thanks

A simple thank you is the easiest form of staff appreciation. Show your team your true gratitude by acknowledging their hard work and dedication within your organization. Recognize the individual skills that make each colleague an asset to the company. After all, a little appreciation can go a long way in building staff confidence and loyalty to your company.

Be flexible with work hours

Part of the stress of the season is the balancing act between work and the increased personal obligations many of us have around this time. Alleviate this stress by offering employees flexibility with their work hours. Encourage your employees to take an afternoon off, a longer lunch break or the option to start later or finish earlier in the day. This gives your staff a little flexibility when they find themselves trying to balance their work/home life during this busy period.

Get festive with your staff

Consider the holidays as a time to build your relationship with your staff. Allotting as little as an hour a week to indulge in festive snacks, decorations or holiday music can lift the spirits of your colleagues. You can also introduce some friendly competition with a cook off or arrange a cookie exchange. Even taking a few minutes for a festive group picture can be a nice change of pace for your employees during the busy season.

Celebrate traditions

Each member of your team is different, coming from varied backgrounds and celebrating many different traditions. What better time than the holidays to celebrate these differences? Ask your staff to share their traditions and work to build them into your holiday celebrations. This will lead to a more inclusive holiday experience and work environment for all your colleagues.

A holiday party THEY want

It’s easy to make an executive decision on a staff party, but are you taking into consideration what your team would enjoy? Whether it’s great food, games or a relaxing day away from the office, take the time to talk with your employees about what they would enjoy for a holiday party. Not only will the holiday party be better received, employees will greatly appreciate the consideration.

 

Follow Adecco’s tips for staff appreciation during the holiday season and not only will you build a stronger relationship with your staff, you will also be setting your organization up for a successful new year.

How to Get Started with Succession Planning

As employers prepare for the many baby boomers heading towards retirement, succession planning is essential to avoid large knowledge gaps and business disruptions. To get you started, we’re sharing three strategies to start retirement-proofing your organization.

As baby boomers create their retirement plans, employers are faced with overcoming the challenges of the knowledge and skills gaps that will be felt within their organizations once this occurs. To address these challenges and facilitate organizational knowledge transfer and continuity, it’s vital to identify and develop your organization’s future leaders. Help ensure that your company stays ahead of the (retirement) game with the following strategies.

1. Be proactive

Early detection is key. In order to plan and identify skills gaps, you need to initiate conversations with employees approaching retirement age. Build the conversation into an annual review and set reminders to follow up with colleagues who weren’t certain about their retirement plans.

2. Identify your successor

The size of your organization should be a consideration when determining succession strategies. Larger businesses can opt to promote from within their existing talent pools, but small to medium sized businesses may have a smaller pool to pull from, and can be left with larger gaps as a result of employee retirements.

Promote from within

More than simply selecting and promoting a candidate based on seniority, it’s important to learn about a candidate’s ambitions, goals and future plans. This will ensure that you are selecting a professional who is motivated to stay and develop within the organization. Employing personality and career assessment tools within your talent management process can help uncover those essential soft skills and personality traits that are challenging to identify but important to finding standout employees.

Look outside your organization

Based on the size or experience of your existing talent pool, promoting from within may not be a viable option. Your staff may not be ready for a corporate role, or you may not have been provided with enough notice to develop your future potential leaders. In selecting an external candidate, look for applicants that come from a similar industry and corporate culture. Not only will it make the transition easy for the new employee, but it will also minimize the disruption to existing colleagues.

3. Develop potential leaders

Once you’ve identified the candidate, it’s time to begin grooming them for their future roles. For employees who are new to your organization, make sure to allow a healthy training period with the retiring colleague to ensure a smooth transition for the organization as a whole.

Take inventory of skills

Begin by creating detailed job descriptions and skills lists for all existing employees approaching retirement. Consider the colleague’s full range of hard and soft skills or personality traits that have helped the colleague become so successful in their role. Try to gauge the skills your organization will require down the road based on the company’s development trends. This will help you gain a realistic understanding of the training required to get your successor up to speed.

Invest in career development tools

Developing your candidates is an investment and so, as an organization, you should be prepared to invest in career development tools such as training and online courses to help your candidate reach their full potential. Compare their current skills status to the inventory of skills created for the retiring individual to help build a training plan.

Create a mentorship program

Although skills can be gained through extra education or additional training, job knowledge can be trickier to transfer. Creating a mentorship program provides a direct opportunity for knowledge sharing amongst the retiree and their successor. Not only is mentorship critical for knowledge transfer, it enables the promoted mentee to receive feedback on career and interpersonal skills, ultimately increasing their self-confidence and placing them on track for success in their new role.

Without succession planning and a knowledge transfer strategy in place, your business faces the risk of losing critical organizational knowledge, potentially causing disruption to your day-to-day business operations and your company’s overall success. For more tips on succession planning, or for help in finding your team’s next successor, contact your local Adecco branch today!

Lēad Blog is part of Adecco and Roevin Canada. Hire your perfect team, or get more staffing advice from our experts.