The Pursuit of (Workplace) Happiness
It’s no surprise that employees appreciate a “happy” workplace, but the benefits to employers are sometimes overlooked. In this article, we take a look at the positives of creating and maintaining a happy workforce.
We all know that employees want to work in a place that makes them happy – who wouldn’t? But what might get overlooked is that employee satisfaction can also have a significant impact on organizational performance. From productivity to brand promotion, a happy employee makes your organization better by just being happy.
But what affects an employee’s happiness? It might be surprising to note that salary isn’t the only factor. In fact, a Glassdoor study found that, at all income levels, compensation was the least significant workplace priority for workers — lower than culture and values, senior leadership, career opportunities, business outlook and work-life balance.
It’s clear that employers have a significant effect on employee satisfaction, and it’s often through factors other than compensation. While it may be daunting, it’s also increasingly obvious that employers must consider employee engagement as an official part of their corporate mission.
At Adecco, we’ve taken this to heart. We know that employee satisfaction is a fundamental part of our success, so annually, we measure it through the Great Place to Work® survey. And for the second year in a row, we are proud to be recognized as a Great Place to Work. Given our experience, we believe employers will benefit in the following ways when they focus on creating and maintaining a happy workforce.
Better employee retention
With frequent turnover, an organization can face considerable hiring and on-boarding costs. From job postings to interviews, on-boarding to training, the costs of replacing an existing employee can add up! These expenditures combined with a competitive candidate market can make turnover challenging for any organization. Happy employees are more likely to stay and grow within the company — increasing their value and reducing your costs. Encourage open dialogue with your employees so to continually assess employee engagement and make adjustments as needed.
Cultivating a work environment to promote employee satisfaction can have a dramatic improvement on your staff’s productivity. A study conducted at the University of Warwick found that happiness led to a 12% improvement in productivity. And with employee engagement falling in Canada, it’s clear that there are productivity gains to be made by championing employee satisfaction in the workplace. With happier employees more likely to come into work everyday and fully engage with their tasks, employers can expect increased productivity and less lost time from sick days. Plus, with increased levels of energy and creativity, happy employees are also more likely to go above and beyond during peak business periods, resulting in overall greater company performance. At Adecco, we firmly believe that one of the ways to improve employee satisfaction is by cultivating a culture of transparency. Whether it’s through our quarterly company-wide call, weekly president’s message, or in-person visits from the leadership team across our branches, we’re dedicated to connecting people to important company information so they feel included in our organization and well-prepared to perform their jobs.
In-house brand ambassadors
Happier employees increase the success of your brand for one reason: they become brand ambassadors! The goal is to have employees who are invested in the success of your organization thereby helping to increase sales and maintain better client relationships. You can encourage loyalty by highlighting each employee’s contribution to business success. At Adecco, we’ve seen a positive effect on engagement through setting aside time in every one-on-one review to identify the business impacts of tasks. By doing so, our Operations team can map their contribution to company success, which fosters each employee’s motivation while also providing a way to prioritize tasks according to value.
Improving collaboration within the organization is often on the strategic to-do list. What can be overlooked, however, is the effect of a stressful work environment on this goal. It can be easy to let the stress of peak business periods go unchecked and permeate the workplace, but this can weaken the relationship between management and staff, and foster departmental silos. Prioritizing a work environment that engages colleagues and keeps them motivated to come into work every day encourages collaboration amongst employees and inspires creativity and problem-solving. At Adecco, we take full advantage of opportunities to encourage camaraderie amongst our employees. Whether it’s through our open work spaces that allow for continuous sharing and collaboration, or the social committees who organize events that allow colleagues to get to know each other and have a little fun at work — we are dedicated to promoting collaboration throughout the organization.
A happy workplace is equally beneficial to the employee and employer. By creating a happy work environment, you are creating a work culture equipped to reach new levels of success, while ultimately achieving a better place to work.
Lēad Blog is part of Adecco and Roevin Canada. Hire your perfect team, or get more staffing advice from our experts.