Webinar – Successful Communication in the Workplace
Date: Thursday November 28th, 2013
Time: 12:00 pm EST
Duration: 1 hour
Presenter: Ken Graham, Director Training & Professional Services
CLICK HERE and enter your email address to listen to the recorded webinar.
About this webinar
Do you communicate well via email?
Most people think that they do, however more than 50% of all email is misinterpreted by the receiver.
Email among friends and family is one thing, but once you are in a work environment, the way you communicate is paramount to your success and career progression.
By attending this webinar, you will learn how to effectively communicate with friends and family via email, but especially to service providers, supervisors, and colleagues.
More specifically, you’ll learn about:
- What constitutes communication and how we are perceived when we use it.
- Email within the company.
- How to effectively use the TO: CC: BCC: fields.
- How to effectively use the SUBJECT: line of the email.
- When to send an email instead of picking up the phone.
- The correct structure of a business email, including the salutation, spelling, grammar, and close.
- Legal considerations – is email private? Can email come back to haunt you?
Join us for this webinar to learn how effective email communication can help you succeed in both your personal and professional lives.
About the presenter
Ken Graham has been involved in Human Resources and the Recruitment and Staffing industry for over 20 years, working in most areas of staffing and across virtually all verticals. In his current role, Director of Training and Professional Services for Adecco Canada, Ken is not only responsible for the development and delivery of training to the Canadian organization, but also speaks externally to many different groups about job/career search and strategy.
Ken delivers workshops to student groups on how to strategize their job and career search and has spoken to students at many post-secondary locations such as Humber College, Seneca College, University of Waterloo, and Western University. He has also delivered similar programs to Youth Programs, such as Youth Employment Services (YES).